The government aims to provide certain online public services on multiple platforms including phones and process most government documents online by 2030.
A government program to turn Vietnam into a digital nation approved by Prime Minister Nguyen Xuan Phuc on Wednesday, wants 80 percent of level 4 public services - which allow online fee payment - to be provided on several platforms, and 90 percent of documents at ministry and province levels and 80 percent at the district level to be processed online by 2025.
The program, which is also expected to create globally competitive digital businesses, then works towards delivering all Level 4 public services across multiple platforms and all documents. at ministerial and provincial levels and 90% of documents at district level will be processed online by 2030.Confidential documents will not be processed online.
All national databases relating to population, land, business registration, finance and others will be made public by 2025.
The government wants 80% of the population to conduct digital transactions and aims to provide broadband and 5G Internet connectivity across the country.
The country also hopes to eventually be among the top 50 in the U.S.N.The E-Government Development Index (EGDI) and the Competitiveness Index, and is in the top 30 for innovation and cybersecurity.
Vietnam aims to climb 10-15 places in the EGDI rankings and reach the top 4 in Southeast Asia by 2025.
According to the Ministry of Information and Communications, this will help government agencies and local governments improve their e-governance.
In the biennial EGDI report, in 2018, Vietnam ranked 88/193 countries with a score of 0.59, the highest ever and steadily increasing.
Singapore leads the region with zero.88, followed by Malaysia with 0.71 and Brunei is zero.69.Thailand and the Philippines share third place with 0.65.
The EGDI, in addition to assessing web development patterns in a country, incorporates accessibility characteristics such as infrastructure and education levels to reflect how a country is using information technology. trust to promote access and inclusion.
For years, there have been many complaints from the public and investors that it takes too long to complete the administrative procedures and there is too much paperwork.
Official data shows it can take up to 218 hours and cost VND64.1 million ($2,700) to complete an administrative procedure.
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