ex. Game, Music, Video, Photography

ATMs stutter during busy Lunar New Year lead-up

Many people in Hanoi and Saigon were unable to withdraw cash from ATMs while online bank transfers also took longer than usual during weekend.

Ngày đăng: 18 tháng 9, 2021
Cập nhật: 22 tháng 1, 2023
Lượt xem: 323706594
Nguồn: vnexpress

Three ATMs belonging to a bank on Hanoi's Pham Ngoc Thach Street stopped working several times in the past few days, including on early Saturday evening when all simultaneously flashed that services were "not available at the moment".

Nguyen Hoang, a customer who tried to withdraw money, said: "I came here because the ATM in Ha Dong District did not let me withdraw, but not only did the transaction fail but my card was also swallowed. I have urgent things that require cash but when I called the hotline, they said I had to wait until Monday to get my card back."

Two ATMs belonging to Vietcombank and BIDV in the area also failed to deliver cash, as did others belonging to VietinBank and PVCombank elsewhere in the capital.

At around 5 p.m. on Saturday a long queue could be seen outside two ATMs in front of the Hanoi University of Science and Technology in Hai Ba Trung District.

Lien, who had to queue for over 10 minutes to withdraw cash, said: "There are three BIDV ATMs next to each other on Ton That Tung Street, but two of them showed errors resulting in a large number of people queuing up. So I came here."

The ATMs have been frustrating customers in Ho Chi Minh City as well.

Two ATMs on Le Duc Tho Road in Go Vap District saw dozens of customers entering and leaving the cubicles Sunday evening after being informed they had insufficient cash. Some of them said they had already tried four or five ATMs earlier.

In an industrial zone in District 7, Minh Buu, a blue-collar worker, said many ATMs in the area reported errors when he tried to withdraw cash.

"There are already very few ATMs in the suburb; now errors keep popping up, tiring us out."

The run-up to Lunar New Year is a peak time as demand for shopping and payments skyrocket, especially during weekends, causing even transfers through some banks' online systems to become slow and error-prone.

This month, especially during the past week, many Agribank customers have reported being unable to use the bank's mobile application, which has been showing the "service not available at the moment" error.

Some have also reported not receiving notifications about money being transferred to their account several days after transactions. The bank's employees have claimed it was due to system maintenance.

To meet the soaring demand, the State Bank of Vietnam (SBV) has instructed banks to make specific plans for ATM operations during the end of the year and the Lunar New Year holidays, and closely monitor their ATMs to ensure they operate normally.

It also told them to take appropriate measures to reduce the load on ATMs in busy areas, warning they would be fined if an ATM is out of order for over 24 hours without customers and the local central bank branch being notified of it.

But technical issues and local congestion could still occur during peak hours, especially in the case of banks that have yet to upgrade their ATM systems.

According to the SBV, in addition to existing solutions to supply ATMs with enough cash, banks also need to promote cashless payment methods such as internet banking, mobile banking and paying through POS terminals and by scanning QR codes.


Từ vựng liên quan

Tin tức liên quan

 HCMC mulls reopening schools in mid-September
news 15/09/2021

HCMC mulls reopening schools in mid-September

news | 314446608

Ho Chi Minh City plans to reopen schools in mid-September, two weeks later than the rest of the country, and start with online classes.

 Saigon opens its biggest-ever riverside park
news 29/03/2021

Saigon opens its biggest-ever riverside park

news | 145216641

It is set to open near the Saigon River with total investment of US$22 million.

 Three bridges connecting Mekong Delta with HCMC set to be built
news 28/03/2021

Three bridges connecting Mekong Delta with HCMC set to be built

news | 125856645

Long An Province authorities approved a VND2.3 trillion ($98.87 million) plan to build three bridges that will improve connectivity between the Mekong Delta and HCMC.

Vietnam Airlines cancels Hong Kong flights ahead of Typhoon Haima
travel-life 16/09/2021

Vietnam Airlines cancels Hong Kong flights ahead of Typhoon Haima

travel-life | 319756606

Services from Hanoi and Ho Chi Minh City will be resumed on Saturday.

 Hong Kong radio replaces BBC with Chinese programming
world 22/03/2021

Hong Kong radio replaces BBC with Chinese programming

world | 41866649

Hong Kong listeners wake up in a morning to the Mandarin-language broadcast of the China National Radio, instead of the World Service launched since 1978.

Vietnam donates half a million face masks to five European countries
news 18/09/2021

Vietnam donates half a million face masks to five European countries

news | 324916605

Vietnam has handed over 550,000 antibacterial cloth masks to France, Germany, Italy, Spain and the U.K. to support their Covid-19 fight.

 Court verdict out of line in coffee first couple’s divorce: lawyers
business 22/03/2021

Court verdict out of line in coffee first couple’s divorce: lawyers

companies | 42426645

The court’s decision to hand all shares in Trung Nguyen to the husband in its high-profile owners’ divorce case has annoyed many lawyers.

Petrolimex offloads government stake worth $178 mln to Japanese partner
business 14/09/2021

Petrolimex offloads government stake worth $178 mln to Japanese partner

companies | 312816605

Vietnam’s leading oil importer and retailer Petrolimex has finalized the sale of an eight percent stake to Japan's JX Nippon & Energy for VND4.04 trillion ($178.3 million).

 Bamboo Airways signs $2-bln deal with Safran, GE
business 07/11/2021

Bamboo Airways signs $2-bln deal with Safran, GE

companies | 351696606

Bamboo Airways has signed a EUR1.73-billion ($2 billion) deal with France’s Safran and the U.S.’s General Electric for aircraft engines and equipment.

  Vietnam to ban insurance companies from real estate investment
business 18/06/2022

Vietnam to ban insurance companies from real estate investment

economy | 393256616

Insurance companies will not be allowed to invest in real estate starting Jan. 1, according to the latest changes in the insurance law that legislators have voted on.

Link Tài Trợ - Sponsored Links

Công Thức Vật Lý
Loading…